Warranty

Our Commitment

Every YAF KAI piece is made with care and attention to quality. If you experience a manufacturing defect, we want to make it right.

Coverage

We stand behind our pieces for 3 months from the date of delivery against manufacturing defects.

Covered: structural defects in materials or construction, and clasp or closure failures under normal use.

Not covered: accidental damage or impact, improper care or storage, natural wear over time, or damage from water, chemicals, or heat exposure.

Remedies

Depending on the situation, we may offer repair of the defective piece, replacement with an equivalent piece, or store credit. We do not offer monetary refunds under warranty claims.

One of a Kind Pieces

For One of a Kind pieces, replacement with an identical item is not possible. In these cases, we will offer repair when feasible, or store credit if the piece cannot be restored.

How to File a Claim

Email us at repairs@yafkai.com with your order number, a brief description, and clear photos of the defect. We will assess each case individually and respond within 3–5 business days.